Payment Options

To avoid annoying late charges your payment must be received at the Utility on or before the due date. So, we make these options available to you.

1. Pay on line — Close to the due date?
Simply click the link to your left and you will be directed to our secure payment gateway where you can pay by credit card, debit card and check.

2. Automated Clearing House (ACH) — You’ll never have to remember to pay your bill again! If you click the link to the left you can download and complete an application that will allow the Utility to pull your payment directly from your bank account each month.

3. Secure Drop Box — There are two payment drop boxes available 24 hours a day. One drop box is built into the building next to Customer Parking and the other is a drive through drop box in the Customer Parking Lot. Please make sure to include your payment and payment stub. Payments dropped in the either depository will get credited to your account the following business day. The Utility Building is located at 115 Delafield Street — Click here for a map

4. Waukesha State Bank — Effective January 1, 2016, the Waukesha State Bank will no longer accept Waukesha Water Utility payments. Payments can be made on line, placed in the Utility's secure drop box, or through the U.S. mail.

5. By Mail — in the envelope we provide.
PO Box 1648
Waukesha, WI 53187-1648